At Bio Healthcare Networks, also known as Bio Healthcare Hub, your privacy is of utmost importance to us. This privacy statement is designed to clarify what personal data we collect from you and how we use it. We are committed to ensuring the security and protection of our clients, and we continuously strive to provide the highest level of security and peace of mind to all our clients. In this statement, we explain our practices regarding the collection and use of personal data when you engage with our services and websites.
By using our website, Bio Healthcare Hub, you agree to the terms outlined in our Internet privacy policy, which applies to Bio Healthcare Hub. Bio Healthcare Hub operates under the trading name Bio Healthcare Networks. Our website is managed by Bio Healthcare Networks Ltd and Data Driven Networks, our technology provider. It's important to note that Bio Healthcare Hub's clinics and services may vary by location and are operated under licenses by third parties.
We reserve the right to modify or remove sections of this Internet privacy policy at any time. This policy complements other terms and conditions that apply to our website. Please be aware that we do not make any representations regarding the privacy practices of third-party websites that may be linked to our site.
We recognize the significance of safeguarding the confidentiality of data collected from our website visitors, particularly data that can lead to the identification of individuals (personal data). This Internet privacy policy governs how we process your personal data collected through our website. We encourage you to review this privacy policy regularly to stay informed about any changes. Should you have any questions or concerns, please don't hesitate to reach out to us at info@biohealthcarehub.com
Our data collection process is managed by Bio Healthcare Hub locations. This statement applies to all products and services used by the user, including Bio Healthcare Hub services, websites, apps, software, and devices through our pharmacy or other partners.
We may also obtain data from third parties. For instance, we may enhance the data we collect by purchasing demographic information from other companies. Additionally, we use services from third-party companies to determine your location based on your IP address, allowing us to customize certain products according to your location.
You have the option to decline providing personal data when asked. However, if you choose not to provide data that is essential for a product, service, or feature, you may not be able to use that particular product or feature. The data we collect depends on the products and features you utilize and may include the following:
Name and contact data: This includes your first and last name, email address, postal address, phone number, and similar contact details.
Credentials: We collect passwords, password hints, and similar security information used for authentication and account access.
Demographic data: We gather information about your age, gender, country, and preferred language.
Device data: We collect data related to your device and the network you use to connect to our products, including information about operating systems and regions.
Interests and favorites: Data about your interests, favorites, loyalty program information, purchases, and any information recorded in our software services via our website, apps, and other services provided through pharmacies.
Location data: We gather data about your location, which can be precise (e.g., GPS data) or less precise (e.g., derived from your IP address or data indicating your location at a city or postal code level).
Content of messages: We collect the content of messages you send to us, such as feedback, product reviews, questions, and information provided for customer support. Please note that phone conversations or chat sessions with our representatives may be monitored and recorded when you contact us for customer support.
Additional data: When you visit pharmacy retail stores or other facilities using our technology, we may collect relevant data.
Bio Healthcare Hub utilizes the data we collect to provide you with the products and services we offer. This includes using data to enhance and personalize your experiences. We also use the data to communicate with you, such as providing health-related updates, prescription deliveries, health services, account information, security updates, and product details. Additionally, we use data to present more relevant ads, services, and promotions, all of which require your permission and authorization when using Bio Healthcare Hub services.
We employ the data we collect for three main purposes:
(1) To operate our business and provide, improve, and personalize the products and services we offer.
(2) To send communications, including promotional messages.
(3) For some products, to display advertising.
Here's a breakdown of how we use your data for these purposes:
Operate Our Business: We use data to conduct our business operations, including running our products, maintaining and enhancing their performance, developing new features, conducting research, and providing customer support.
Provide the Products: We use data to process transactions and offer our products to you. This often includes personalized features and recommendations to enhance your experience based on your interests, needs, and location.
Customer Support: We utilize data to provide customer care and support services.
Service Improvement: Data is used to continually enhance our services and products, which may include adding new ranges, services, and features.
Security and Safety: We employ data to safeguard the security and safety of our products, services, and customers. This includes fraud detection, validation of customer authenticity, and taking action against spam, viruses, abusive actions, or potentially fraudulent content.
Business Operations: We use data to develop aggregate analysis and business intelligence that help us operate, protect, make informed decisions, and report on our business's performance.
Communications: We use collected data to deliver and personalize communications with you. This may include informing you about subscription expirations, security updates, items left in your online shopping cart, service reminders, surveys, and actions required to keep your account up to date. You can choose your communication preferences, including opting in or out of promotional communications, through your account settings.
Advertising: The ads you see are permission-based and are selected based on your current location, information provided through our services, or the content you are viewing. Other ads are targeted based on your likely interests or information we've learned about you over time. To provide interest-based advertising, we use cookies and information collected when your browser interacts with our websites. You can opt out of interest-based advertising from Bio Healthcare Hub by visiting our opt-out page or contacting us at info@biohealthcarehub.com
Adherence to Industry Standards: Bio Healthcare Hub adheres to industry codes of conduct and self-regulatory programs, such as the Digital Advertising Alliance (DAA) in the United States, the European Interactive Digital Advertising Alliance (EDAA) in Europe, and the Digital Advertising Alliance of Canada (DAAC) in Canada.
Health-Related Ad Targeting: In the United States, we offer interest-based advertising related to a limited number of standard, non-sensitive health-related interest categories. We will also target ads based on custom, non-sensitive health-related interest categories as requested by advertisers.
Children and Advertising: We do not deliver interest-based advertising to children identified as under 16 years of age based on their birthdate in their Bio Healthcare Hub account.
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