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Cookie Policy

Cookies help our website work well and help us understand how to improve it. This policy explains the cookies we use and how you can control them.

Last updated 17 October 2026

01What cookies are

Cookies are small text files saved on your device when you visit a website. Similar technologies, such as pixels and local storage, work in the same way, and this policy covers them too.

02The cookies we use

  • Strictly necessary: keep you signed in to your Hub, remember your basket and keep the site secure. The site needs these to work, so they are always on.
  • Performance: tell us how visitors use our website, such as which pages are popular, so we can improve it. The information is grouped and does not identify you.
  • Functional: remember your choices, such as your region or preferences, to give you a smoother visit.
  • Marketing: help us show you relevant information about our services on other websites and measure how well our campaigns work.

03Your health information

We never place cookies or tracking technologies on pages inside your Hub that show your results or health information, and we never pass your health information to advertising partners.

04Your choices

When you first visit, we ask for your consent before setting any cookies other than strictly necessary ones. You can change your choice at any time using the cookie settings link on our website.

We also honor Global Privacy Control signals sent by your browser as a request to switch off marketing cookies.

You can also control cookies through your browser settings, including blocking or deleting them. Blocking strictly necessary cookies may stop parts of the site, such as signing in, from working.

05How long cookies last

Session cookies are deleted when you close your browser. Persistent cookies stay on your device for a set period, usually no longer than 13 months, or until you delete them.

06Contact us

If you have a question about cookies, email us at kv@biohealthcare.group.