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For Pharmacists & Pharmacy Owners

Provide Blood, Gut and DNA Testing in Your Pharmacy

Open a branded BioHealthcare Hub in your store. Earn from every test and consultation, and keep your patients coming back.

Powered byQuest Diagnostics

Make your pharmacy part of America’s largest network

5,000Phlebotomists at your patients’ home or office
3,000Patient service centers nationwide
★ Guaranteed lowest pricing*
*Like-for-like price match on the same biomarkers, collection method and location. Terms apply.
Only with BioHealthcare Hub

Create a BioHealthcare Hub in Your Pharmacy

Branded blood, gut and DNA testing in your store, ready from day one.

A BioHealthcare Hub zone in a pharmacy, with kit display, consultation room and QR booking stand
A branded Hub zoneSignage, kit display and counter materials
A busy consultation roomTesting and results appointments, booked
Quest Diagnostics behind youAmerica’s largest lab network
Reports, app and dashboardClear results for you and your patients

Your in-store marketing kit

Two BioHealthcare Hub window posters: Know your body, tested here, and On a regular prescription
Window posters

Bring people in

Full-window graphics that turn passers-by into patients.

Counter poster beside a pharmacist reviewing results with an older patient
Counter posters

Start the conversation

Prescription prompts on the counter, right where patients talk to you.

DNA medicine review shelf wobbler behind a pharmacist serving a customer
Shelf wobblers

Prompt questions

Point-of-sale prompts where patients browse and wait.

Every piece carries your pharmacy code, so online bookings stay with you.

Why demand is growing

Blood
6 in 10

Living with a chronic condition

US adults have at least one chronic disease, and 4 in 10 have two or moreOngoing monitoring
Blood
1 in 8

Taking a GLP-1 medicine

US adults say they currently take a GLP-1 drug, for weight loss, diabetes or another conditionRegular checks
Gut
2 in 3

Living with gut issues

Americans report digestive symptoms, and many never raise them with a doctorThey ask you first
DNA
9 in 10+

Carry a medicine-response gene

people carry at least one genetic variant that can change how a common medicine works for themTest once, use for life

Sources: CDC, Chronic Disease in America; KFF Health Tracking Poll, 2025; MDVIP and Ipsos gut health survey, 2023; published pharmacogenomic cohort studies, including US Veterans Affairs data (JAMA Network Open, 2019).

The New Opportunity

Bring Biomedical Testing In-House and Remote

Patients are buying lab tests online in growing numbers. Pharmacies that offer testing themselves, at the counter and at home, keep the patient, the data and the revenue.

US direct-to-consumer lab testing market $3.6B $8B 2025 Mid-2030s
+122%

More than double, as patients move testing online.

19%

Buying tests online

of US consumers bought a lab test online last year, up from 13%+6 pts in one year
27%

Testing without a doctor

sought blood testing without a doctor’s recommendation1 in 4 patients
49%

Results never shared

of those patients never share their results with a doctorData lost to you
94%

Results build trust

follow a doctor’s advice more when it’s backed by test resultsYour advantage

What your pharmacy is losing

69%

Would switch provider

of patients would leave for a provider that is more convenientPatients at risk
45%

Open to retail care

have already used retail, virtual or app-based care outside a doctor’s officeYour opening
$4,700

Spent online, per patient

a year on a testing membership plus cash-pay GLP-1, bought online$470K per 100 patients
92%

Treated online, unsupervised

of online GLP-1 sellers prescribed; only 27% required a video visitNo clinical follow-up
Start With Patients You Already See

Every Prescription Is a Conversation

You know their medicines. You hear their concerns. You see them return. Turn those visits into a clinical service.

Pharmacist talking with a patient collecting statins
Statins

Lipids & liver

See how treatment is working, with liver checks at the right stages.

Pharmacist talking with a patient about blood pressure medicine
ACE inhibitors & ARBs

Kidney & potassium

Monitoring that keeps blood pressure treatment safe.

Pharmacist handing a repeat prescription to a patient
Metformin

Vitamin B12

Check for deficiency when patients mention tiredness or risk factors.

1Understand the concern
2Check testing is right
3Arrange the test
4Explain the results
5Agree the next step

Patients don’t need every test. They need the right service for their circumstances, in line with their existing care plan.

Online vs. Your Pharmacy

Same Convenience. Your Pharmacy.

See what changes when testing runs through you instead of an online platform.

Patient using an online health service at home

When patients go online

  • Results you never see
  • No one explaining the results
  • Revenue lost to your pharmacy
  • Patients drift to other stores
Pharmacist explaining results to a patient

With BioHealthcare Hub

  • Every result comes back to you
  • You explain every result in person
  • Revenue locked in to your pharmacy
  • Patients stay loyal to you

We Level the Playing Field

The same convenience patients find online, delivered through your pharmacy.

Home kits, mobile draws and service centers

Logistics

Home kits, mobile draws and walk-in centers nationwide.

CAP-accredited lab testing at guaranteed lowest price

Testing

CAP-accredited labs and partner pricing.

Dashboard, patient app and online booking

Technology

Online booking, the patient Hub and clear reports.

QR posters, campaigns and staff training

Marketing & Training

Done-for-you campaigns and a team ready in days.

Pharmacy toolkit: counter poster, leaflet, QR booking card and digital campaign
Only with BioHealthcare Hub

Your Patient Stays Your Patient

We market testing at your counter. If a patient books online, the revenue and the patient stay with you.

  1. Your pharmacy code on every poster, leaflet and QR card
  2. Patients book anywhere, in store or online
  3. Revenue goes to your pharmacy, not an online platform
  4. Patients come back to you for their results
Blood · DNA · Gut

Three Services. One Trusted Pharmacy.

Sample blood report
Blood Testing

Link Prescriptions to Monitoring

The strongest place to start. Many prescription patients already need regular monitoring.

  • Make monitoring easy to access
  • Explain every result in a consultation
  • Clear ownership of the follow-up
View sample blood report →
Sample DNA report
Pharmacogenomics

Add DNA to Medication Reviews

For some medicines, genes help explain why patients respond differently. Test once, then review when medicines change.

  • Review the medication history
  • Check an actionable test is relevant
  • Share findings with the prescriber
View sample DNA report →
Sample gut report
Gut Health

From Symptoms to Support

Patients already ask about bloating, digestion and probiotics. Give them a structured consultation and a clear route.

Clinical stool tests answer a defined clinical question. Microbiome profiling describes gut microbes, and its routine clinical use is still limited. We help you explain the difference.
  • Review medicines, diet and symptoms
  • Refer anything that needs assessment
  • Test only when it’s appropriate
View sample gut report →
Revenue

Several Ways to Earn

Get paid for your professional expertise, not just the products on your shelves.

Health consultationPaid assessment and advice
Blood testingAgreed margin or service fee
Sample collectionPaid for time and facilities
Results consultationInterpretation and an action plan
Pharmacogenomic reviewSpecialist consultation and test
Gut-health consultationAssessment, advice and follow-up
Monitoring programRecurring monthly income
Clinically indicated retestsFollow-up revenue on schedule

Recommendations always follow the patient’s needs. The service stays valuable even when no product is recommended.

Pharmacist in a private consultation with a patient
Your Consultation Room

A Model That Fits Your Capacity

Fill your consultation room with scheduled, revenue-earning appointments. Choose how you deliver:

Home kitsYou introduce, we send
Visiting clinicsOur phlebotomist, your room
Your team collectsWhere permitted and equipped
Clinical supportInterpretation and referral
Ongoing Support

Memberships Patients Understand

A clear program for suitable patients, and a predictable relationship for your pharmacy.

  • Initial assessment and agreed tests
  • Results consultation and lifestyle support
  • Scheduled reviews on 3, 6 or 12 month plans
  • Patients can pay with HSA and FSA funds
  • Guaranteed lowest pricing*
Request Pharmacy Pricing

*Like-for-like price match. Terms apply. Testing frequency follows clinical need.

Pharmacist reviewing a monitoring program with an older patient
How It Works

Simple for Patients, Simple for You

Choose a blood, gut or DNA test1

Choose the test

Blood, gut or DNA, one test or a program.

Collect at home or work, at a Quest location, or with a kit in the post2

Collect the sample

In your pharmacy, at home, a Quest location, or a kit in the post.

Results in the BioHealthcare Hub3

Get clear results

Color-coded reports, in your dashboard and their app.

Pharmacist talks results through with a patient4

Talk it through

A results consultation, next steps and a referral if needed.

48hBlood
5 daysEatIQ™
10 daysCancer BioCare™
21 daysDNA & gut
Getting Started

Launch Small. Grow From Evidence.

01Pilot

Start with a few blood-testing pathways for common patient needs.

02Set up

Collection, reporting, results review and escalation, agreed together.

03Expand

Add DNA and gut services where demand and clinical support justify them.

Clear responsibilities, agreed up front

Suitability & consentOrdering & collectionRoutine & urgent resultsPatient contact & referralsData protectionFailed samples & refunds
BioHealthcare Hub and Quest Diagnostics The BioHealthcare Hub

Everything in One Smart Hub

One secure dashboard for your whole pharmacy, running on America’s largest laboratory network.

  • Every patient’s blood, gut and DNA side by side
  • Trends tracked across repeat tests
  • Urgent results flagged and escalated
  • HIPAA compliant and shared only with consent
Blood, gut and DNA reports in the BioHealthcare Hub
217MTest requisitions in 2024
1 in 3US adults served every year
~50%of US physicians and hospitals served
7,700+Patient access points

Quest Diagnostics figures: Quest Diagnostics SEC filings and company fact sheet. Quest, Quest Diagnostics and associated marks are trademarks of Quest Diagnostics Incorporated, used with permission.

Questions

Pharmacy Questions

No. Choose home kits, visiting phlebotomist clinics in your consultation room, or Quest locations. Your own team can collect where permitted and equipped.

No. Your pharmacy code links the booking to you, the revenue is credited to you, and with consent the patient comes back to you for their results.

Escalation is agreed before launch, with qualified clinicians supporting interpretation and referral, and clear responsibility for contacting patients.

It sits inside a medication review. You check whether an actionable test is relevant, and findings go to the prescriber where they warrant review. It is not a substitute for clinical judgment.

Partner pricing depends on the services you offer, with guaranteed lowest pricing. Terms apply.

Yes. The Hub is HIPAA compliant, encrypted and shared only with consent.

You Already Have the Relationships.

Turn them into a testing and monitoring service, powered by Quest Diagnostics.

Partner With Us
Questions about partnering? I can answer them and book you a call.